Privacy Policy
Effective date: October 24, 2026
Govald E-Commerce LLC (“Govald,” “we,” “us”) operates govald.com. This policy explains what information we collect when you visit or buy from our store, how we use it, and the choices you have. Questions? Contact us at support@govald.com.
1. Information we collect
Information you give us: When you place an order or contact us, you provide your name, email address, shipping address, order details, and the contents of any message you send through our contact form.
Information collected automatically: When you visit the store, we receive standard technical information such as your IP address, browser type, and pages visited, and we use cookies needed to operate the store — for example, to keep items in your cart through checkout.
Payment information: Payments are processed securely by our payment provider. Your full card details are handled by that provider and are not stored on our servers.
2. How we use your information
We use your information to process and ship your orders, send order and tracking updates, respond to your messages, prevent fraud, improve the store, and meet legal obligations such as tax record-keeping.
3. Who we share it with
We share only what is needed to run the store: our fulfillment suppliers (so they can ship your order), our payment provider (so they can charge you), and service providers such as our hosting and email services. We do not sell your personal information to anyone.
4. Cookies
We use cookies that are essential to operating the store, including cart and checkout functionality. You can control cookies through your browser settings, but blocking essential cookies may prevent checkout from working.
5. How long we keep it
We keep order records for as long as needed for tax and accounting purposes, and messages for as long as needed to resolve the matter they concern. When information is no longer needed, it is deleted or anonymized.
6. Your choices
You may ask us to access, correct, or delete your personal information by emailing support@govald.com, and we will respond to reasonable requests. You may also unsubscribe from any marketing email by following the link in that email.
7. Children
Our store is not directed at children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us at support@govald.com and we will delete it.
8. Security
We use reasonable measures to protect your information, but no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.
9. Changes to this policy
If we change this policy, we will post the updated version on this page with a new effective date.
10. Contact us
Govald E-Commerce LLC — support@govald.com